How to choose a migration agent
A registered migration agent can prepare and lodge your visa application and deal with the Department of Home Affairs on your behalf. Choosing well matters — a poor application can cost you time, money and, sometimes, the visa.
What they do
They advise on the right visa, prepare the application and supporting documents, and manage the process with Home Affairs. Only a MARA-registered agent (or a lawyer) may lawfully give immigration assistance for a fee.
How they’re paid
You pay the agent a professional fee for their work. That is separate from the government’s Visa Application Charge, which you also pay to Home Affairs. Fees should be set out in a written agreement before any work starts.
Red flags to watch for
- Guarantees a visa or permanent residency — no one can promise a Home Affairs decision.
- Has no MARN, or won’t give it to you to check on the register.
- Wants cash with no written services agreement or fee breakdown.
- Pressures you to lodge quickly, or offers to “strengthen” an application with false information.
Questions to ask before you commit
- What is your MARN, and can I verify it on the OMARA register?
- How many applications like mine have you handled, and what’s your approach?
- Is your fee fixed or hourly, and what exactly does it cover?
- Who actually prepares my application — you, or someone junior?
How to verify them
Every migration agent must be registered with OMARA. Check their MARN on the official Register of Migration Agents — every profile here links straight to it.
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