Google review7 years ago
Great organisation
Eloise Lebler
Google Maps
NDIS Providers
AR
Aruma
Registration Active· NDIS Registered · ABN 31 001 813 403Sydney, NSW
3.7
Google1Offices
Chatswood, NSW, 2067
CompareMyAgents Research Summary
This information is based on publicly available data and CompareMyAgents research. It does not constitute a recommendation.
- Registration: Active · NDIS Registered · ABN 31 001 813 403
- Website reviewed: Website present and reviewed
- Office location: 1 office location on record
- Contact details: No contact details recorded
- Data source: Official register
- Profile last updated: 12 July 2026
How we verify · Spot an inaccuracy? Let us know
Office locations
- Primary office
Chatswood, Sydney, NSW, 2067
Compare ndis providers in Sydney.
Business overview
One of Australia's largest registered NDIS providers, supporting people with disability across the eastern states. Aruma (formerly House with No Steps and The Tipping Foundation) provides daily living support, supported independent living, community participation, behaviour support and employment services. NDIS Commission registration approved until November 2028.
Specialisations
Employment SupportsDaily Living & In-Home SupportBehaviour SupportSupported Independent Living (SIL)Community Participation
Based on publicly available information and CompareMyAgents research. Last updated July 2026.
Best for
Participants who want a large, established provider with broad service coverage across NSW, ACT, Victoria and Queensland — particularly for daily living support, SIL and behaviour support.
Services & pricing
| Service | Price | Details |
|---|---|---|
| Daily Living & In-Home Support | NDIS price guide rates | Support with everyday tasks at home, billed at NDIS price guide rates. |
| Supported Independent Living | NDIS price guide rates | Shared and individual SIL arrangements across the eastern states. |
| Community Participation | NDIS price guide rates | Group and individual community programs. |
| Behaviour Support | NDIS price guide rates | Positive behaviour support by qualified practitioners. |
Pricing based on publicly available information. Verify directly with the consultant.
Editorial assessment
What we love
One of Australia's largest registered providers — service continuity and backup that small teams cannot offer.
Registration verified on the NDIS Commission register, approved to November 2028.
Where it falls short
Large-organisation variability — quality can differ between regions and teams; meet your local team first.
Based on CompareMyAgents research. Independent assessment — not provided by the business.
Reviews(7)
+ Write a review3.7
Google · 7 reviews
Show:
Google review5 years ago
Julie O'Brien
Google Maps
Google review2 years ago
Dale Rosenow
Google Maps
Google review3 years ago
Got support coordinator for housing and couldn't find any house! Reason?Very simple: She was doing online applications like I needed someone to apply online private rentals (This is what she claimed but certainly she didn't because I didn't receive any application confirmation unless she put her email to application forms :s)I contacted non profit organisations ,walked their offices,asked temporary emergency accommodation while she was sitting front of her PC and making invoices (I do have mobility issues) Most needed time ,she got her lovely holiday off then 6 months later I got all invoices together which mostly made up invoices.She tried to contact my LAC coordinator and put 1/2 hrs invoice (Support coordinator name start with Lea *** sa!I m doing my own censor before google does).I don't think they are aware of anything about disability or NDIS .Just acting like doing something and ripping NDIS like other providers.You can see their ads in everywhere so that probably would tell you how much they are rorting the system.I reported them to NDIA because couldn't argue anymore about service I didn't get...
kg gn
Google Maps
Google review4 years ago
Left high needs client unattended twice and didn't contact family with an appolgies or reason why, hard to contact
Ej Jeff
Google Maps
Frequently asked questions
CompareMyAgents Editorial
The bottom line
Aruma's scale — one of the largest registered providers in the country — brings service breadth and continuity that small providers cannot match: if a support worker is unavailable, there is a team behind them. The trade-off of any large organisation is variability between regions and teams, so participants should meet their local team before signing a service agreement. Registration and compliance status are verifiable on the NDIS Commission register.
Independent editorial assessment by CompareMyAgents. Not paid for or approved by the business.
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